Privacy Policy | VocationCRM

At VocationCRM (“we”, “our”, or “us”), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website, https://www.vocationcrm.com, and related services.

1. Information We Collect
We collect personal and non-personal data in the following ways:
a. Information You Provide:

Name, email address, phone number, and organization name
Information submitted via contact forms, user profiles, and surveys
Documents and files uploaded by you or associated with your organization
Communications with us (e.g., support requests, email inquiries)

b. Information Collected Automatically:

IP address, browser type, device information, and usage data
Cookies, pixels, and similar tracking technologies
Referring URLs and page visit durations

2. How We Use Your Information
We use your data to:

Provide and maintain access to the VocationCRM platform
Manage user accounts and permissions
Respond to support requests and customer service inquiries
Send account-related messages, newsletters, or updates (opt-in only)
Improve website functionality, security, and user experience
Comply with legal obligations and enforce terms

3. User Accounts and Login Information
When you create an account on VocationCRM, we store your login credentials securely using encryption and hashing methods. You are responsible for maintaining the confidentiality of your password and account details.

4. File Uploads and Document Handling
Documents uploaded to VocationCRM (e.g., resumes, intake forms, reports) are stored securely and accessible only to authorized users within your organization or with your explicit permission. These files are not shared publicly unless directed by you.

5. Data Sharing and Disclosure
We do not sell your data. We may share your data with:

Service Providers: Trusted partners who help us run the platform (e.g., hosting providers, email delivery platforms, analytics)
Legal Authorities: When required by law, court order, or regulatory obligation
Internal Staff and Contractors: For system maintenance and customer support, under confidentiality agreements

6. Data Retention and Storage
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

Uploaded files and user data may be retained for auditing, internal records, or reactivation.
You may request deletion of your data by contacting us directly (see Section 10).

7. Your Rights
a. Under GDPR (for EU/EEA Users), you have the right to:

Access your data
Rectify incorrect or outdated data
Erase your data (“Right to be Forgotten”)
Restrict or object to processing
Data portability
Lodge a complaint with a data protection authority

b. Under CCPA (for California Residents), you have the right to:

Know what personal information we collect
Access and receive a copy of your data
Request deletion of your personal information
Opt out of the sale of personal information (we do not sell data)

To exercise these rights, email us at rory.dayton@vocationcrm.com with your request.

8. Cookies and Tracking
We use cookies and similar technologies to:

Remember your preferences
Analyze traffic and usage trends
Improve platform functionality

You may disable cookies in your browser settings, but some features may not function properly.

9. Third-Party Links
Our website may contain links to external sites we do not control. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies separately.

10. Data Security
We take data protection seriously and use industry-standard security measures including:

Encryption (SSL) for data in transit
Secure access controls for stored data
Regular security audits and monitoring

However, no method of online transmission or storage is completely secure. You use our platform at your own risk.

11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or emailing registered users.

12. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy or your personal information, contact us:
VocationCRM
Email: rory.dayton@vocationcrm.com
Website: https://www.vocationcrm.com